Indiana 211 is a free and confidential statewide service that helps Hoosiers find local resources they need, including housing, utility assistance, health care, and food. In 2020, Indiana 211 became a part of the Indiana Family and Social Services Administration, helping to simplify the process of connecting people to the many services in our state and placing the power of the Indiana state government behind this convenient resource.

Information and resources are available at IN211.org.

Because of the importance of this initiative, Gov. Holcomb has proclaimed Saturday, Feb. 11, “Indiana 211 Day,” as Indiana joins states and cities across the country, raising awareness about 211.In 2022, Indiana 211 helped connect more than 150,000 callers throughout Indiana with housing, utility assistance, health care, food and many other resources.

“In 2022, assistance locating housing was the number one concern of callers to Indiana 211, along with utility assistance and helped to feed their families,” said Tara Morse, executive director of Indiana 211. “But what many Hoosiers don’t realize is that they can call for everyday information like where to take their child for developmental screening or how to locate job training or find free tax filing support.”

Experienced, responsive and compassionate community navigators at Indiana 211 can quickly help connect Hoosiers to the resources and services they need. During winter and the early part of the year, the 211 team also enhances its database to include specific resources such as energy assistance programs, warming centers on subfreezing days, or tax assistance during tax season.

Feb. 2023 marks the 20th anniversary of the first call accepted by Indiana 211. There are no eligibility requirements or income standards, and Hoosiers can call on their behalf or for other Hoosiers in need.